Privacy Policy

Privacy Policy

Introduction

Welcome to https://what-to-feed-birds-in-summer.feedersandmore.co.uk (hereafter referred to as “WTFS,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services accessed through links on our site, as these have their own privacy policies.

Processing Activities

This Privacy Policy governs your interactions with WTFS in the following scenarios:

  1. As an Authorized User: If you create an account and use our applications or services.
  2. Website Visitors: When you visit any of our websites linked to this policy.
  3. Communication: For all instances where you receive communications from us, including but not limited to newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing purchases.
  3. Financial Information: Bank account details, if provided for direct deposit or other financial transactions.
  4. Purchase Information: Products or services bought from us, along with associated pricing and order status.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: Geographic coordinates and location-based services data if you choose to opt-in to our location-based features.
  7. Feedback and Reviews: Content, ratings, and reviews you submit on our platform or through surveys.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our social media sharing features.
  9. Product Information: Details about products you view, search for, or purchase, including product preferences and browsing behavior.

We obtain this data from multiple sources: user input forms, account creation processes, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering services.

Cookies

WTFS uses various types of cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: These are essential for the smooth functioning of our website, enabling features like login sessions and navigation.
  2. Preference Cookies: Used to remember user preferences, such as language settings and display options.
  3. Analytics Cookies: Help us track and improve our site’s performance by providing insights into visitor behavior and trends.

Users can manage non-essential cookies through our Cookie Manager tool, allowing them to restrict or block specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. This includes legal requirements, tax/accounting obligations, and legitimate business interests. Once the retention period expires, we securely delete or anonymize the data.

Security Measures

We prioritize the protection of your data through robust security measures:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

WTFS does not knowingly collect or solicit personal information from children under the age of 18 (or the applicable age in your jurisdiction). Our services are intended for a general audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit the use of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or make data-related inquiries, please contact our Data Protection Officer using the details provided below. We will respond to your request as quickly as possible and within applicable timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, requests for access or correction, data-related inquiries, or unsubscribe requests:

Email: [email protected]

Mail: Data Protection Officer, WTFS, [Address]

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.